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Tefeül Support

Support page for questions, bug reports, and suggestions about the Tefeül app.

We usually reply to emails within 2 business days. Support languages: English and Turkish.
App Name
Tefeül
Developer
Mustafa Çevik / CevikTech
Support Email
tefeul@ceviktech.com

Contact#

For any questions, bug reports, or suggestions about Tefeül, please email us:

tefeul@ceviktech.com

Frequently Asked Questions#

Prayer times don’t match my city

Times are calculated based on the city or location you select. Make sure the correct city is selected in Settings and that your calculation method (e.g. Diyanet, MWL, Umm al-Qura) matches your country. Times are recalculated when you change the method.

I’m not receiving prayer time notifications

  • Check that notifications are enabled in the app’s settings.
  • Verify that notification permission is granted for Tefeül in your device settings.
  • On iOS, make sure Focus / Do Not Disturb is not silencing notifications.
  • Battery saver or low power mode may delay scheduled notifications.

The qibla direction looks wrong

The qibla compass uses your device’s magnetic sensor. Calibrate the compass by moving your device in a figure-eight motion, and keep away from metal objects and magnetic cases.

Can I use the app without granting location permission?

Yes. Location permission is entirely optional. If you don’t grant it, you can select your city manually from the list; all other features continue to work.

How do I change the app language or font size?

You can change language, theme (light/dark), and font size in Settings. These preferences are stored only on your device.

Why do I see ads?

Tefeül may show ads so it can be offered free of charge. You can limit personalized ads from your device settings.

Can I use it offline?

An internet connection is required for Quran verses, hadith content, audio recitation, and up-to-date prayer times.

Reporting a Problem#

If you run into an issue, including the following details in your email helps us resolve it faster:

  • App version
  • Device model and iOS/Android version
  • Selected city and language
  • When and how the problem occurs (a screenshot helps)

Privacy#

You can find how your data is handled in our Privacy Policy: https://ceviktech.com/tefeul/privacypolicy/en/

Tefeül — A calm reading and reflection experience with Quran verses, hadith, and prayer times